Customer Feedback Survey

At Virtual Corporations Limited we value our customers opinions, we are committed to providing the highest levels of service to our customers. In order to improve our customers experience we would be grateful if you could take a little time to complete our Customer Experiences Survey.





1   Where did you hear of our company?                                      

2   How often and how do you use our company?

                     
           
                 
                
      

    


3     
 

4   Were the features & benefits of our products adequately explained to you to your satisfaction?


 

5   If you were happy with our service, why was this?

               
                                                   
       
                    
             

             
                                                   

                                          



Please can you take a few minutes to tell us about your experience of using our services?



Customer Satisfaction

6   Please rate how satisfied or dissatisfied were you with your contact with the company?

1 = Totally Dissatisfied  to  5 = Totally Satisfied

Speed your call was Answered


1    
2    
3    
4    
5    

Politeness of Contact


1    
2    
3    
4    
5    

Knowledge of the Contact


1    
2    
3    
4    
5    

Accuracy of Information Presented


1    
2    
3    
4    
5    

Value for Money


1    
2    
3    
4    
5    



Importance

7  

8   Will you answer some personal questions?


  



Please tell us a little about yourself



9   How old are you=


    
           

10     Are you male or female?



11                                                                           

12                                          

13                                                    


Thank you for taking part in our survey. We value your opinion.



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