A2 Business is specialist web based management information software, call centre processing and reporting software and of course, VoIP telephony software. This has been bundled with contact information to create the package called A2 Business.

In putting together the A2 Business package we have been mindful of the fact that businesses need the convenience of being able to source all these products from one provider. We give you the confidence that the products are integrated seamlessly with one another and will integrate seamlessly with your business. A2 Business has been tailored to save you money, to enable you to manage data more efficiently and to provide you with accurate contact information.

Features

• - Real time database editing
• - Circa ten years hands-on experience in setting up and supporting call centres
• - Tailor made VoIP telephony solution
• - Sophisticated call management and reporting
• - Virtual or physical call centre

Benefits

• - Rapid set up
• - "Business in a box" available if required
• - Distributed workforce facilitated

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Our user-friendly e-commerce solution allows any business, big or small, to trade online; 24/7 increasing their capture area from their local environment, to, potentially, the whole world.

Features

• - Unique shop name
• - Customisable branding including header graphics or animations
• - Unlimited products option
• - Shopping basket/cart with "add to basket" option which will automatically collate the products, add up the product costs, and add delivery and VAT per product or total order
• - Editable by client
• - Stock control option with automatic reorder facility
• - Online brochure option
• - Link up to many payment systems i.e.: PayPal, Worldpay, PayPoint etc
• - Username and password
• - Introduction, giving visitors an overview of the shop, which may include company logo, introductory paragraph, best selling products, contact details and more
• - Various style layouts
• - Search facility: a fully integrated search engine to allow visitors to find products quickly
• - Virtual groups: create categories and sub categories for easy site navigation
• - Online customer database auto generated from customer orders and enquiries
• - Selectable size groups to suit range of products, and option to place size selection drop-down boxes on relevant items
• - National and international delivery groups/zones option
• - Image bank and uploader, providing secure online image storage with easy access
• - Automatic order processing and e-mail notification
• - Order management via order processing interface
• - Accommodates drop ship or inventory holding businesses
• - Terms and Conditions, Privacy Policy and Returns Policy, which can be amended to suit business needs, clearly displayed
• - Design service available
• - Support service available

Benefits

• - Open 24/7
• - Extends potential client base worldwide
• - Substantial savings compared with ebay shop
• - Substantial savings compared with retail premises
• - Secure
• - Easy to set up, manage and maintain

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Our software is web based, making it accessible from remote locations, which is ideal for organisations with a distributed work force. Web based software provides more flexibility, convenience, and value together with the mobility, and sheer connectivity of the Web. Yet, despite its accessibility, the software has been designed to provide high levels of security and control.

Many of our solutions are semi bespoke, meaning that we already have modules available which can be tailored to the specific needs of your organisation. This significantly cuts down on the lead time in providing you with the solutions you require. It also minimises the amount of time taken for user acceptance testing, since substantial parts of the system will be based on our generic software packages which have already been through rigorous user tests.

Where we do not have suitable modules which will dovetail seamlessly with your business, our expert developers will engineer the perfect software modules for your needs.

Together with you, we determine the requirements of the business, carefully documenting your processes and procedures. We then design a system to work to your specifications. Only when you are happy with the specification, will we commence development on your software-

We provide ongoing support and maintenance, including making available to you at no extra costs, generally available system upgrades (excluding those generally accepted as a new version of the software). Additionally, we will extend or add new functionality as and when your business requests it, regardless of the time elapsed since you signed off the original work.

If required, we will also design and implement a data migration strategy, to enable your existing data to be transferred to the new system, without major disruption to the day to day working of your business.

Features

• - Full technical support
• - Modular
• - Semi bespoke solutions available

Benefits

• - Location independent
• - Flexible
• - Convenient
• - Secure

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The quality and change management systems that we are able to provide have been designed for compliance with ISO 9001 standards. In addition, we provide advice and support to businesses striving for ISO 9001 and can make available our BSI accredited Lead Auditor.

Features

• - Experienced specialists
• - BSI qualified Lead Auditor
• - Accreditation is a prerequisite in obtaining many contracts, particularly local and national government

Benefits

• - Supports a business?s credibility with clients
• - Pre qualifier in many tenders
• - Conscious improvement of systems enhances business performance

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Whether you warmly embrace information technology or feel distinctly out of your depth in the world of computers and the internet, as an astute businessperson, you recognise the need to have a dynamic web presence. Our templates are modern, professional-looking and exciting, yet extremely affordable.

Features

• - Modern
• - Stylish
• - Professional-looking
• - Flash animations option

Benfits

• - Creates the right impression
• - Affordable
• - Public entities and businesses are now 'expected' to have a web presence
• - Maintains competitive edge
• - Publicity

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