Do you offer technical support?

Yes, we look forward to a long term relationship for the life of your business. We will support you through whatever changes and challenges may affect your organisation and, indeed, whenever you need us we will be there for you.

Support is provided on-line, through a Ticket System, which we use to manage and support queries, whereby your query is allocated a unique number, which you can track online. This ensures that we deal with your queries expeditiously and that they can never simply "get lost in the system". Our support advisors have a variety of tools at hand to help you get going again should anything so wrong, including remote assistance, sharing your desktop with the people who can help.

Please use the spanner icon found at the bottom of each page of this website to raise a Ticket for your enquiry.

Do you offer training in the use of your system?

Yes, training in our modular system is offered, by using interactive remote access sessions. We can deliver quality live training remotely, scheduling it at a time to suit your business. The training is delivered to staff in their local office, avoiding the cost of disruption and travel. Training can be tailored to meet the needs of your staff and your business. Our trainers can respond to any questions raised during the training session and offer demonstrations in both sound and vision. If so required we can also make trainers available to attend your premises to deliver training in person.

Do you offer software suitable for the specific needs of our organisation?

Our advisors will be more than happy to offer a free initial consultation to discuss the need of your business. We will design software for your requirements if commissioned to do so, but may point you in the direction of an off the shelf package, if we feel this will be a more economical solution and fit for your particular circumstances.

Please use the form on the Contact Page of this site to find out further information about our software.